Customer Support
We are here to help!
For technical or customer care questions please check our FAQS below. If you still need us, contact us using the information below.
Phone: 888-677-5770
(note: if calling before 8.00 AM or after 5.00 PM Eastern, you will be asked to leave a message)
Email: help@customprintnow.com
How do I create a product?
From anywhere on the site click the Shop button in the top menu.
Click the Product button you want to create.
Click on the image you want from the Photos column on the right.
The image appears in the Design Tool, where you may crop/edit your photo. Use the slider to grow (zoom) or shrink your image. Use your mouse to drag the image around within the photo space. Click the Add To Cart button in the top right of the page.
How do I add a photo to my product?
From a Create Products window, click on the image you want from the Photos column on the right.
The image appears in the Design Tool where you may crop/edit your photo.
How do I zoom and reposition my photo?
From a Create Products window, click on the image you want from the Photos column on the right.
The image appears in the Design Tool, where you may crop/edit your photo.
Click the + button or drag the slider bar up to zoom in. Click the - button or drag the slider bar down to zoom out. Click your image and hold the mouse button while dragging the image to reposition your photo. Or, you can click the up, down, right or left arrows in the Design Tool to move your photo around.
Click the Add To Cart button in the top right of the page.
How do I create a calendar?
- Hover over the Shop tab in the top nav.
- Click on Calendar.
- On the resulting category page, click on the 12 month.
- Personalize your calendar. Add a photo for each month and one for the cover. Click on Get Photos to bring in the photos you want to use. You can use photos from your existing albums, upload them from your computer or import them from one of these sites: Event Photos, Facebook, Flickr, Picasa or SmugMug.
- Choose a design from the template tray at the bottom, if you wish. Click on the design you want to use. Or, create a full bleed calendar with just photos.
- Click on each month on top and add a photo to it. To add a photo to a month, click on the photo on the right and click on the image area in the calendar.
- When you have finished creating your calendar, click on Add to Cart.
How do I create a photo book?
- Hover over Shop tab in the top nav.
- Click on Photo Books in the roll over.
- Choose from an image wrapped photo book and a suede picture window photo book.
- If you chose an image wrapped photo book, now choose the size from the drop down and click on ‘Create this Book’. If you chose a suede book, choose the color and the size, then click on ‘Create this Book’.
- Personalize your photo book. Choose design templates from the tray below and apply them to individual pages, a specific spread or the entire book.
- Click on Get Photos to being in the photos you want to use in your photo book. Choose from Quick Fill or Page by Page options.
- In the Quick Fill option, you can choose all the photos for your book in one shot. They will be added to your book in a standard layout with 1-3 photos per page. You can then edit or rearrange the pages to your liking.
- If you choose the Page by Page option, you can add your photos individually and design your photo book from scratch page by page.
- Use the Add Page, Delete Page and Arrange Pages options to edit your book.
- Click on areas marked ‘T’ to add captions, dates and descriptions for your photos.
- Click on Preview at the top and then on ‘View Full Screen’ link at the bottom to preview your completed photo book.
- Once you have finished editing, click on Add to Cart.
How do I add it to the cart?
Click the Add To Cart button in the top right of the page. Your cart holds your orders. Any merchandise you add to your cart is saved there until you check out or remove the items from your cart.